WebAmazon Connect is an omnichannel cloud contact center. You can set up a contact center in a few steps, add agents who are located anywhere, and start engaging with your customers.. You can create personalized experiences for your customers using omnichannel communications. For example, you can dynamically offer chat and voice contact, based … WebMar 27, 2024 · CCP will call onViewContact with the next contact in the list of contacts; A contact has been selected as the active contact in CCP. This can happen in multiple ways An agent clicks on that contact’s tab in …
Credentials - Amazon Connect
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What is Amazon Connect? - Amazon Connect
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